PAWS to PLAY!

7312 E. Thomas Rd, Scottsdale AZ 85251

(480) 966-9267

"Doggie Daycare Done Right!"

PawsToPlay.net is your total solution for your pet's doggie daycare, boarding, grooming and training needs. We can help you determine the best solution for your needs and perform a variety of needed services. We believe we offer more selection, service and support to help you achieve your pet ownership goals.

 

We keep our customers coming back by providing outstanding customer service and expert technical advice.

 

Because we love dogs, we won’t work with every person that asks us to work with their dog. Since most of our dog problems are really PEOPLE problems, we won’t begin to work with a dog unless the owner is prepared to change how they will live with their dog. That’s why people refer business to us – we’ll tell the owners what they need to hear, not just what they want to hear.

 

There are two reasons why dogs are difficult to manage.

 

The first reason is a Dog Problem: the dog’s temperament, breed or socialization history interferes with learning and attention to what is being taught. This might be a dog that is dangerous and should be put down instead of kept. It also might be dog with unbalanced or weak drives, necessitating extra lessons to get appreciable gains. 

 

The second reason is a People Problem: There are several manifestations of this situation:

 

The Mommy/Daddy that refuses to see a dog as a dog, preferring to relate to the dog as a furry little baby;

 

The Overly Busy Person that shouldn’t have a dog;

 

The Cheapskate that won’t take proper care of their dog, even though they have the money;

 

The Abuser or Neglecter;

 

The Mule, who has an ego problem; they can't listen to instruction and they can't train a dog;

 

The Acquirer who gets a dog as a trophy instead of a companion – the dog doesn’t really have a family;

 

The Whiffle-Whaffler, who keeps trying new methods, won’t stick to the training program, keeps shopping around for new advice, and/or listens to folks that aren’t trainers for training advice;

 

The Sluggard, who won’t keep up the necessary lessons, lifetime training, socialization, and companionship. 

 

If a prospective customer gets offended or won’t agree to Our Rules or philosophy, then we know that the dog CANNOT stay at our doggie daycare, tolerate grooming, be happy in boarding, or properly trained, and we don’t want to work with them. As people of integrity, we would rather know that we have confronted a person with the truth, and they rejected it, than take their money and pretend that we are working with their dog properly. we want to do an excellent job, and we figure that you are hiring us because you know we want the very best result that we can provide for you and your dog.

 

We hate having too many rules. We wish we lived in a world where "a man's word was his bond", where people took personal responsibility for their words and actions, where you could do business on a handshake, and that people worked out their differences in a friendly and reasonable way. But, unfortunately, things just aren't that way. We have to penalize the 95% of good people out there, by having to implement some business rules, so that we can weed out doing business with the 5% of irresponsible dog owners. We apologize for having to set some rules just to train your dog.

 

READ BEFORE COMMENCING: RELEASE OF LIABILITY AND NOTICE OF INHERENT RISKS

 

By accepting and commencing an evaluation and/or lessons, you agree to the following terms and conditions; this constitutes a contract, which is binding on you and as guardian of any minor children accompanying you. These services will only be made available on the terms set forth herein. We are going to be evaluating, handling and training you and your dog in the real world and the real world has hazards that can’t always be avoided (such as traffic, leashes that break, crazy dogs that bite their owners, dogs that get around fencing, parasites, diseases, injuries, and such like). Working with dogs always involves substantial and inherent risks of injury, including death. The risks include accidents, errors, and natural and man-made hazards. You warrant you and your dog are physically healthy enough to be trained. We reserve the right to work with other dog owners and handlers and even your competitors, and you will not receive our services, advice or training exclusively.  In consideration of the services provided or to be provided by Paws To Play, all minors shall be accompanied and supervised by a legal guardian or parent whenever on the premises of Paws To Play, or when receiving or using or practicing any of our services or training, and, regardless of whether the guardian and/or parent are present or supervising, said guardian and / or parent hereby agrees to indemnify and hold harmless Paws To Pay LLC, et al, from any and all liability that might arise. You shall provide complete and accurate details about your situation with your dog. There is no guarantee made concerning the results of the training, boarding, grooming or doggie daycare. In consideration for the use of these services, you hereby release Dawn Kamp, Paws To Play LLC, PawsToPlay.net, Sam Basso; Sam The Dog Trainer LLC, SamTheDogTrainer.com, and its personnel, agents; other participants in the training; owners; and affiliates from any and all claims arising out of or in connection with these services whether the claims and liabilities arise by the negligence of any said persons or otherwise, including costs and attorney’s fees. Arizona law governs this agreement, and Maricopa County is the sole jurisdiction and venue for court proceedings hereunder for all lessons. All other disputes shall be governed by Arizona law, and Maricopa County shall be the sole jurisdiction and venue for all other court proceedings unless otherwise specified by us at our sole discretion and option.

 

All boarding, grooming, doggie daycare, lesson fees, equipment fees, deposits and reservations shall be pre-paid, in full, in advance, and non-refundable in any event. All sales are final. We want your dog happy, well mannered and properly trained; people are more likely to follow our recommendations and do the lessons when they have already spent the money. In addition, there are other people wanting our time and the use of our facilities, and once you get a time slot we have to turn other people away, so prepayment ensures that you have a regular time in our calendar. A deposit is for first right of refusal for an open pre-arranged time slot; which must be used by you within 3 months, or shall be forfeited. Prices and terms subject to change without notice. We reserve the right, at our sole discretion, to refuse service to anyone for any reason. Pre-payment is required to start training lessons and for other services. Cancellations are subject to our Cancellation Policy.

 

Lessons, evaluations and seminars conducted outside the Phoenix metropolitan area require prior approval by Sam Basso.

 

Never take the dog off lead, anywhere, unless the dog is unsupervised (in which case it should be unleashed in a crate or kennel), or we are working on off leash obedience exercises. You can’t control a free running, untrained dog. You agree to use a correction collar to train your dog, and agree that we will correct your dog as deemed appropriate by the instructor. Aggressive, fearful some active, and some reactive dogs require extra precautions, and we might require that you purchase and use safety equipment. You shall have your dog drag a leash or long line at all times, unless the dog is unsupervised or doing off leash exercises. You agree to return any loaned equipment or supplies immediately upon request. You shall arrive and leave with your dog on a leash. You shall not overly excite the resident dogs when you come or leave.

 

IF YOUR DOG IS FEARFUL OR AGGRESSIVE: You shall not allow strangers, children or others, or other dogs, to interact with your dog without your direct supervision. An untrained dog can be dangerous (especially if it is fearful, aggressive or highly reactive), some people can’t be trusted to be alone with a dog, and we want to teach proper greeting manners. You are responsible for ensuring the safety of yourself and others. Never let your dog play with aggressive dogs. Such "play" encourages learned dog aggression. No one plays "attack" games with the dog. Rough games, chase games, and aggressive games must STOP! Training can't prevent a dog from biting in all circumstances, but training can sometimes control it. Before, during and after the training, you will still have to diligently supervise, train, and contain a dog that has a propensity to threaten and/or bite, as well as properly and diligently educating and supervising those people that interact with and/or manage the dog. Behavior modification with biting dogs is highly stressful for the dogs, and we shall not be liable for any medical conditions that arise as a result of the stresses your dog experiences during or after behavior treatment.

 

No interruptions during lessons. We want your full attention and We want you to get a good result. Each lesson is generally allotted up to 60 minutes, but may run longer or shorter.

 

Checks are made payable to Paws To Play. We charge a $50 fee for a NSF check.

 

You agree to stay current on your homework and diligently do the lessons as described. You will also obtain and use the materials and equipment that we recommend and use them properly. You’ll need to be present during some or all of the lessons. If you need help, put the dog away and call us. There are usually no "quick fixes," so you might need to buy extra lessons in some cases.

 

Vaccinations: Dogs, especially puppies, are susceptible to diseases, some of which are fatal or extremely dangerous. You shall keep all vaccinations current on your dog. If you aren't sure about any medical issues, you shall consult your veterinarian and follow their recommendations. We are not veterinarians. Dog Flu is highly contagious, and you should expect your dog will contract the disease, and have a chance of dying. We shall not be held responsible for a contagious disease of any kind. You agree to release, indemnify and hold us harmless from any and all liability, claims and damages as a result of your dog, or any other dog, contracting a disease as a result of doing business with us.

 

Bring Dog To Class Hungry. We sometimes use treats to train some behaviors, and some dogs get upset stomachs when stressed by new environments, training, or behavior modification. You will need to supply your own treats for training. We recommend not feeding your dog at least 3 hours prior to using our services.

 

Potty your dog 5 minutes before arriving or commencing lessons. You don’t want to pay us to poop your dog; you want to pay us to work your dog.

 

Email Privacy Policy

 

From time to time, we receive very interesting emails and letters. Typically they refer to some kind of behavioral problem. Since this web site is a way for us to oftentimes educate about responsible dog ownership, we shall sometimes use these inquiries and correspondence as the basis of an article or as an example. By submitting any correspondence or inquiry, you thereby agree that the materials and information submitted are wholly your own, and you hereby give us permission to publish them in whole or in part, for potential profit or for free, without compensation to you of any kind, and to indemnify and hold us harmless for all claims and damages arising out of anything you say. This information, if we choose it for source material for this web site or other publication, will usually (but not always) be reasonably stripped of direct information about who you are, to protect your identity. This information shall then be used to educate people and benefit society concerning dog training, behavior, responsible dog ownership and other relevant issues.

 

Cancellation Policy

 

Boarding, Daycare and Grooming cancellations are not permitted without the express written approval of Paws to Play, thus full amounts shall be due and payable and non-refundable once you schedule these services whether you show up with your dog or not, whether you use some or all of the services or not. All fees and funds, prepaid, due or otherwise, are non-refundable. Registrants who do not cancel within 48 hours prior to the first commencement of doggie daycare, grooming, boarding, training, consulting, other services, a lesson, evaluation or seminar or do not attend are liable for the entire fee. Notice shall be by phone: (480) 966-9267. Because boarding, grooming, doggie daycare, class size and schedules are very limited, all cancellation/ rescheduling deadlines will be strictly adhered to so that another customer or student may be accommodated. Exceptions are made on a case-by-case basis. We reserve the right, at our sole discretion and option, to terminate services and refund the remainder of your money, if we feel that your dog is too dangerous or the situation is not going to work out for the benefit of Paws to Play, the dog or owner. You agree to contact us the moment a concern arises and don’t let any disappointments, if any, build to the point of distress. We will not accept any cancellations made through other means. We do not take any responsibility for cancellation fees resulting out of reservations which need to be cancelled due to the fact that a customer sent it "by mistake" or with wrong dates or information, or fees paid and then the customer decides to not continue with the lessons or services. In case you have any questions regarding our services please send your question prior to reserving to our email address. Our Rules shall control over any conflicting provisions of any other agreement or any other document, except our written contract. Once Boarding or Daycare services are scheduled, then all fees, including those for Grooming and Training, shall be non-refundable to and non-cancellable by the customer.

 

Training Session Cancellations: A Training Session cancellation is different than a Service Cancellation. Training Sessions can be rescheduled, but payment is still due for those lessons and lessons once scheduled shall not be refunded except as described herein. Service Cancellations shall not entail refund of any fees, regardless if the customer receives the services or not, except according to the written customer agreement entered into between the customer and Paws to Play. If you have agreed to purchase training sessions, this portion of the cancellation policy applies: If you have fully prepaid for training, then you are allowed 3 lesson cancellations with no charge, however additional cancellations will be counted as completed lessons and charged the regular price, however the missed lesson prices shall not be deducted from the total amount due. If you have not fully prepaid for Basic Obedience, they you are allowed 1 cancellation and rescheduling with no charge. Cancellations must be made with previous day’s notice, or the fee will be charged. Once lessons are commenced, all fees shall be due and payable. Once you have obtained a lesson or lessons, the fees paid and/or due for those lessons shall be nonrefundable without exception. All we have to sell  regarding training is our knowledge and expertise, some of which are trade secrets. This is a service business and there is no possible way to "return merchandise for a refund" once it is received. All sales are final. If you are not committed to paying for and doing the lessons, then please either ask for more information about our services, policies and references so you can comparison shop with our competitors, or do not schedule lessons with us. A maximum of 3 cancellations are allowed, and a maximum cancellation period of 1 week at a time is allowed, otherwise the entire fee is forfeited, unless otherwise agreed upon. If an individual or company cancels a class or course without 10 days notice prior to the start of the class, they will be charged 100% of the course fee.  If a company or individual does not attend a class and does not give prior notice, they will be charged 100% of the fee. No refunds will be given. Private lessons are generally conducted every day, Monday through Friday, to immerse the dog and owner in a new lifestyle, and group classes will be scheduled at regular times. Our priorities: People safety is first, dog/animal safety is second, and the results of training are third. We are working with you as a team and we want this to be a positive experience for you as well as for us. You agree to return phone calls immediately. We shall each make a reasonable effort to work around holidays, planned vacations, emergencies, birthdays, and scheduled days off, provided we give each other advance notice; however, the total number of cancelled and/or deferred days of lessons shall not exceed 30, otherwise the entire fee shall be forfeited and non-refundable as liquidated damages. If you commence lessons with another trainer during, and prior to finishing, the lessons with us, said action shall be a breach of contract, and the remaining fees paid, and all other fees due and not yet paid shall become immediately due and payable, shall be forfeited and non-refundable as liquidated damages, and the lessons with us shall automatically terminate; you must be committed to doing this program and not shopping around after the lessons are commenced, and such actions almost always materially interfere with our training program, necessitating even more lessons. We reserve the right to temporarily suspend lessons on a dog that is sick, injured, infested, unfit, or needs grooming. The situation must be remedied before the lessons are re-started, and we can require a vet’s written certification and evidence. Cancellations need to be received by our office at least 24 hours prior to arrival date and time of the appointment, lesson, evaluation or seminar. For later cancellation requests we cannot guarantee that there will be any refund.

 

General Cancellation Policies: We regret that we cannot make exceptions to the Cancellation Policy for any reason, including personal emergencies. Regardless of reason, cancellations result in a costly process of letters, toll calls, adjustments, refunds, etc., plus a loss of revenue if time does not permit resale of the lost reservation and cost of wages for employees. To offset these costs, our fee schedule applies. In fairness to others, we cannot make exceptions. There will be no refund for no shows. All "No Shows" (customers and students who do not cancel or reschedule within 48 hours prior to the start of the course, as described herein) will be billed for the full amount. This amount cannot be applied to future services, evaluations, lessons, seminars or other courses. Except for times when there is heavy traffic or bad weather conditions, we are normally on time or early for lessons. From the time that the lesson is to begin, we will wait only 10 minutes for you to arrive if you are running late, but after that, we will treat your appointment as a "no show". If you are running late, please call. If you are more than 10 minutes late and we don't hear from you in person (by phone) to discuss rescheduling, then we will leave, this will be counted as a No Show cancellation, and you will be charged for the lesson. We reserve the right to cancel or reschedule any scheduled appointment.

 

Right of Dismissal: In order to maintain a classroom environment that is conducive to learning, we reserve the right to dismiss a participant from any service or training event. A participant who harasses other participant(s) or Instructor(s) or Employee(s) or who in our sole judgment acts inappropriately or disruptively may be dismissed from the class or event and may not return. In case of such dismissal, our liability will be limited to the refunding of any fees paid by participant or participant's organization in respect of the course, for lessons not yet completed, and we shall not be responsible for any consequential loss or inconvenience arising whatsoever.

 

We reserve the right to cancel our services, an evaluation, lesson, seminar or other training course any time prior to the start date and time. It is our policy to obtain payment for attendance of any of our programs in advance of the scheduled evaluation, lesson or seminar date. In fairness to us and other students, if you do not attend a session for which you are confirmed, you will be charged the entire fee. We will do our best not to cancel or postpone any of our scheduled programs. However, if for any reason if a program is postponed, the participants will be notified prior to the scheduled program date by phone and/or e-mail. In this regard, a participant may reschedule for a future program. We are not responsible for travel expenses in the event of a program cancellation. We reserve the right to postpone a program if necessary at any time.

 

Inclement Weather Policy: If we determine travel conditions to be hazardous we will postpone or terminate classes. No refunds will be issued. You may reschedule your class

 

Cancellation by Us

 

We have never cancelled a training course program, however we have had to reschedule a lesson or service from time to time for emergencies, illness, weather and such like. We reserve the right to cancel a course at any time, for any reason. We will generally not cancel a service or class except for "Acts of God", unusual or unforeseen circumstances beyond our control. In the event that we cancel a class you will be given a choice of choosing an alternative available future class. When in doubt, or if the weather becomes harsh, please call us before arriving.

 

Site Disclaimer/Terms of Use

 

Terms of Service Agreement

 

The following Terms of Service are also applicable to this site, Paws To Play LLC, PawsToPlay.com , Dawn Kamp, Sam Basso, Sam The Dog Trainer LLC, SamTheDogTrainer.com, SamTheDogTrainer.com, use of this web page, and to doing business with us.

 

We maintain this web site for personal and business purposes, and for the public.

 

Copyright and Trademarks and Patents

 

Nothing contained herein shall be used, promulgated, modified, transmitted or displayed without our prior express written consent. We grant you a limited license to use the and information herein, including the e-Lessons available here for sale and download, however title, ownership rights and intellectual property rights in and to these articles, information, and any software, remain in us, or the author of said publications. You acknowledge that these articles, information and software our property and are protected under the US copyright laws and international copyright treaties. You further acknowledge that the structure, organization and code of the articles, information and software are valuable trade secrets and that any passwords or code to this web page or any information, articles or software distributed by us remain a valuable trade secret of us. You agree not to decompile, disassemble, modify, reverse assemble, reverse engineer or reduce to human readable form any software or password or any part thereof or create any derivative works based upon said software or passwords, articles or information. You agree not to export or re-export same to any country in violation of the export control laws of the United States of America.

 

Governing Law, Venue and Jurisdiction:

 

All claims relating to Paws To Play LLC, Dawn Kamp, this web site, Sam The Dog Trainer LLC, SamTheDogTrainer.com, Sam Basso, et al shall be governed by the laws of the State of Arizona without regard to its conflict of law provisions. Any action with respect to such claims in shall be determined solely by us, and brought in the Superior Court for Maricopa County, Arizona and may not be removed therefrom, except by express written permission by us. Paws To Play LLC, Dawn Kamp, this web site, Sam The Dog Trainer LLC, SamTheDogTrainer.com, Sam Basso are not partners. Sam The Dog Trainer LLC, SamTheDogTrainer.com, Sam Basso are independent contractors to Paws To Play LLC.

 

If a court of competent jurisdiction holds any provision of this Agreement to be unenforceable or contrary to law or void as against public policy or otherwise, if possible such provision shall be modified to be as similar to the original provision while still conforming to law (otherwise it shall be considered severable), with the remaining provisions continuing in full force and effect. This Agreement constitutes the entire understanding between the parties and no modification hereof shall be effective unless agreed to in writing and signed by all parties. Exchanged emails shall not constitute such written agreement.

 

Copyright Notice:

Copyright © 2006 Paws To Play LLC, Phoenix, AZ, U.S.A. All rights reserved.

Any rights not expressly granted herein are reserved.

 

No Warranties and Limits of Liabilities, Uses of Information

 

Information provided herein is provided "as is" without warranty of any kind, either express or implied, including without limitation warranties of merchantability, accuracy, timeliness, fitness for a particular purpose, or completeness. The author(s) of this information and web site, Paws To Play LLC, Dawn Kamp, this web site, Sam The Dog Trainer LLC, SamTheDogTrainer.com, Sam Basso assume no liability or responsibility for any errors or omissions contained herein. All information stated herein is our opinion, and should be treated as such; not all information has been verified as to its completeness or accuracy. The names and entities referred to in this web should be treated as fictitious, and critiques are to be used as illustrations and should never be construed to refer to a specific person or entity; any resemblance to real persons, living or dead, is purely coincidental. Many articles are for entertainment purposes only. Unless otherwise explicitly noted, the example companies, organizations, products, people, and events depicted herein are fictitious and no association with any real company, organization, product, person or event is intended or inferred. Users of this information do so at their own risk, and in the event this web is "hacked" or otherwise compromised, you agree to release and hold us harmless from all liability and damages. You can’t train or manage every dog the same way, and since this information is for business purposes, some information is purposely omitted because the intention is to get the reader to hire Sam Basso for his training and behavior modification skills and knowledge. Paws To Play LLC, Dawn Kamp, this web site, Sam The Dog Trainer LLC, SamTheDogTrainer.com, Sam Basso, and other producers of information for this web site shall not be liable to users of this information, or anyone else, for any direct or indirect damages arising from any use of this web or information. Users must hire Sam Basso to obtain more complete, accurate and current information. We make no warranty that any of the materials on this web site are accurate, complete, or current. Although we may make changes to the materials contained herein at any time without notice, we do not make any commitment to update the materials. You hereby waive any right that you may have to inspect or approve the finished product, products, articles, business, services, advertising copy or other matter relating to the operation of this web site or the business. You hereby release, discharge, and agree to save harmless us, other producers of information for this web site, its partners, business associates, vendors, family members, friends, et al from any liability by virtue of your or anyone's use of this web page, or dissemination of your efforts and information, including, without limitation, any claims for libel, slander, defamation of character, or invasion of privacy, and this shall be binding upon your heirs, successors and / or assigns.

 

Permission is granted to temporarily download one copy of the materials (information, graphics, or software) from this web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: (1) modify or copy the materials; (2) use the materials for any commercial purpose, or for any public display (commercial or noncommercial); (3) attempt to decompile or reverse engineer any software contained on this web site; (4) remove any copyright or other proprietary notations from the materials, and (5) transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

 

Hyperlinks to third-party web sites

 

We shall, from time to time, hyperlink this web to other web sites. We cannot be responsible for the contents or policies of any site we link to, nor do we make any express or implied warranty as to whether you shall be satisfied or damaged by interacting with these other web sites or their related businesses. ** For many of these retailers, publishers and manufacturers, Paws To Play LLC, Dawn Kamp, this web site, Sam The Dog Trainer LLC, SamTheDogTrainer.com, Sam Basso might be an authorized affiliate or manufacturers representative and will receive a referral fee or commission on any purchases you make. we cannot make guarantees concerning the business policies or practices of these retailers or manufacturers. If you have a purchase dispute, you should contact them directly. Paws To Play LLC, Dawn Kamp, this web site, Sam The Dog Trainer LLC, SamTheDogTrainer.com, Sam Basso are only a referrer of business, and an independent contractor, not the actual retailer.

 

Information Provided To Us

 

You agree that any information you provide to us shall be complete, current and accurate as to all relevant details. Any replies we make to you shall be limited to the quality and quantity of information you provide to us.

 

Prices

 

All terms, prices, policies and conditions are subject to change without notice.

 

Private Lesson fees are charged at a minimum rate of $95/ hr unless otherwise specified, lessons commence upon the time of arrival and are over at time of departure. Sometimes, in special situations, we will charge above these amounts, but we will determine that after evaluating the situation. Prices and terms subject to change without notice. We reserve the right to refuse service to anyone. All training programs are subject to Our Rules.

 Click Here To See Our Rules & Regulations